Why does the City have a storm water charge?
Storm water management is a state and federally mandated program that requires the City to regulate storm water in an effort to reduce pollution.
Federal or state governments, however, do not provide funding. Consequently, the revenues needed to support this mandated program are provided through a Storm water Utility Fee.
The funds generated by the Storm water Utility Fee are used to support projects throughout the City to improve drainage and water quality.

Show All Answers

1. Why does my water smell like rotten eggs?
2. What is a backflow prevention device, and who would need it?
3. What do I do about a sewer backing up?
4. How I report potholes and other street repair issues?
5. How hard is my water?
6. I have a water break or leak who should I call?
7. Why does the City have a storm water charge?
8. My meter box is overgrown — who is responsible to clean it up?
9. The storm drain on our street is clogged. Who do I call for repairs?
10. How often should I have my grease trap pumped?
11. Why use reclaimed water?
12. Is fluoride added to my water?
13. Do I need to buy bottled water or can I drink from tap?
14. What is reclaimed water?
15. Where does my water come from?
16. Why is my water discolored?
17. What do I do if my water looks like soda in a glass?
18. Do I need a home water treatment device?
19. How do I report a problem with my water?
20. Who should I contact with questions about my water bill, or if I need to start or stop service?
21. Does the City have water restrictions?
22. Someone contacted me about a free in-home water test. Do they represent the City of Apopka?
23. What is a Precautionary Boil Water Notice?
24. How does the City of Apopka Water Department inform customers about boil water notices?
25. Is it safe to Shower during a Precautionary Boil Water notice?
26. Is it safe for my pets to drink the water during a Precautionary Boil Water notice?
27. What should I do after the Boil Water Notice is lifted?
28. Is there copper or lead in City of Apopka Water?
29. Can the risk of exposure to copper or lead be reduced?